e-Learning

Customer Service Training

The online Customer Service Training course aims to help users provide high-quality customer service by offering them best-practice techniques when it comes to interacting with customers.

This online course can be completed in as little as 35 minutes and provides the user with a printable certificate upon completion of the end-of-training test.

Time: 35mins

Sections

  1. What is good customer service?
  2. Communicating with your customer
  3. Handling Customer Complaints
  4. Room for improvement
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Use our costings calculator to work out an estimated cost for your e-learning.

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Cost Calculator

Number of Staff Members:

Number of Courses:

Credits Required:

1

Cost Per Credit:

£15

Total Cost:

£15

For 1 staff members to take 1 courses will require 1 credits costing £15 per credit for a total cost of £15