Home working has seen a significant rise in recent years, accelerated by technological advancements and, notably, global events like the COVID-19 pandemic. This shift has brought numerous benefits for both employees and employers, but it also presents a unique set of challenges and risks that require careful consideration and proactive assessment.
For employees, home working often leads to an improved work-life balance due to increased flexibility and the elimination of a daily commute. This can result in more time for personal activities, better sleep, and reduced stress. Many also report increased productivity due to fewer office distractions and the ability to create a customised, comfortable work environment. Additionally, employees can experience cost savings on commuting, work attire, and meals out, contributing to increased job satisfaction and improved employee retention.
Employers benefit from a wider talent pool, as geographical barriers are removed, allowing them to recruit from anywhere. Home working can also lead to reduced overhead costs associated with office space and utilities. Furthermore, increased employee satisfaction and flexibility often translate to higher morale and productivity.
The use of home and hybrid working arrangements has grown considerably with a significant percentage of new jobs offering some form of remote work. This trend is driven by employee demand for flexibility, with many willing to seek new roles to achieve it.
Despite the advantages, home working carries inherent risks. Physical health concerns include musculoskeletal issues from poor workstation setups (e.g., unsuitable chairs, desks, or monitor positioning) and increased sedentary behaviour. Mental health risks are also prominent, with potential for isolation, loneliness, blurred work-life boundaries, and burnout due to difficulty switching off.
From a practical and security standpoint, risks include electrical hazards (e.g., faulty equipment, overloaded sockets), trip hazards (e.g., loose wires, clutter), and data security breaches if employees use unsecured networks or personal devices without suitable monitoring and protection. Employers also face challenges in maintaining visibility and direct supervision and ensuring compliance with employment regulations like working hours.
Given these risks, undertaking a home working assessment is crucial. This systematic process identifies potential hazards in an employee’s home workspace and evaluates the associated risks to their health and safety. The assessment should cover:
- Ergonomics: Ensuring suitable desks, chairs, monitor positioning, and other equipment to prevent musculoskeletal issues
- Physical Environment: Checking for electrical safety, adequate lighting, ventilation, temperature control, and clear emergency escape routes
- Mental Health: Addressing potential isolation, stress, and work-life balance issues by promoting regular communication, providing access to support resources, and encouraging breaks
- Security: Verifying secure network connections and adherence to data protection policies
Employers have a legal duty of care to their employees, regardless of their work location. A comprehensive home working assessment, often involving self-assessments, virtual check-ins, or occasional visits for specific needs, allows employers to identify and control risks, provide necessary equipment and training, and promote a safe, healthy, and productive environment for their remote workforce.
Written by Daniel Prosser, MSc CMIOSH L4DipFRA OSHCR
Health, Safety and Wellbeing Professional