Boosting confidence. Mitigating risk.
We provide practical support when employment tribunal claims arise, helping you understand the process, assess your exposure and prepare a thorough response. We assist with collating evidence, preparing documentation and ensuring you have everything in place to present your case effectively.

Why Litigation Support Matters
Most employment tribunal claims don’t start with bad intentions — they start with poor handling. When managers aren’t equipped to deal with discrimination, performance issues, or difficult conversations, small problems can quickly escalate. Employment law training gives your team the confidence and knowledge to act correctly, consistently, and fairly — every time.
Discrimination in the workplace — whether direct or indirect, intentional or not — is one of the most significant legal risks a business faces. Managers need to understand their responsibilities under the Equality Act, recognise the signs of discriminatory behaviour, and know how to respond appropriately. Without that knowledge, even well-meaning decisions can land a business in serious trouble.
Difficult conversations are an unavoidable part of management. Whether it’s addressing poor performance, managing absence, or handling a grievance, the way these conversations are approached matters enormously. Managers who lack the skills to handle them effectively often avoid them altogether — allowing issues to fester and escalate into something far more serious.
With the right training, your managers become your first line of defence. They’ll be better equipped to spot issues early, handle them correctly, and document everything in the right way. The result is a more confident management team, a fairer workplace, and a business that’s far better protected against the risk of costly claims.
Some litigation support options

Early Concilliation (ACAS)
We support you through the ACAS early conciliation process, helping you assess the claim, understand your options and make informed decisions about settlement or proceeding to tribunal.

Settlement Agreements
We provide practical support with settlement agreements, helping you assess your exposure, negotiate appropriate terms and ensure the final agreement is thorough, fair and protects your business interests.

Employment Tribunal Support
We support employers through the full tribunal process, from early conciliation and legal responses to evidence preparation and representation at hearing. Our employment law consultants and HR advisors collaborate at every stage, ensuring your case is thoroughly prepared and effectively presented.

Judicial Mediation
Where judicial mediation is offered, we help you assess whether it is the right route, prepare your position and navigate the process with confidence. Supporting you in reaching a resolution that protects your business interests.

Ongoing Legal Advice
You will have access to named advisors for everything from day-to-day queries and informal requests, to complex disputes and tribunal proceedings. With a consistent focus on resolving issues early and reducing the risk of claims.
Why Businesses Work With Us
Over 20 years advising and training UK employers
CIPD and CILEX accredited
Named advisor for consistent support
Offices in South Wales and Cambridge
Over 500 SMEs supported across sectors

For Your Organisation

Managers who can apply employment law correctly

Reduction in disputes and clearer communication

Training adapted to own policies and workplace structures

Increased confidence dealing workplace issues

Access for advisors for support post training
What Our Clients Say
"Key Group have proven year on year as to the benefit of outsourcing aspects of our business over to them. From Health and Safety and Human Resources their abilities have shone through from knowledge of the latest regulations to updating us when legislation changes. They are firm in what we need to carry out and helpful when we do not understand any changes that may be required…. Always a pleasure to talk with. We were so impressed we now use their services for our other division of Nero."
DSH

